Search found 78 matches

by Glenn
Sun Jul 30, 2023 11:18 am
Forum: Blackvue Downloader Forum
Topic: Backup: No such interface supported
Replies: 2
Views: 7723

Re: Backup: No such interface supported

Hi Will likely relate to where you are trying to save the file. Either: Drive / ‘Interface’ issues - eg. Network location or Permission issues for that drive (remembering that BVD isn’t the same as the local user regarding drive permissions etc.) or Something else completely! Glenn Sent from my iPad...
by Glenn
Sat Feb 11, 2023 9:27 pm
Forum: Blackvue Downloader Forum
Topic: Connection difficulty
Replies: 2
Views: 4868

Re: Connection difficulty

No problem - glad all good!
IP address is all we need ! But obviously fixed IP is based on MAC which presume was the issue here.


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by Glenn
Tue Jan 31, 2023 3:13 pm
Forum: Blackvue Downloader Forum
Topic: Cannot change Max speed settings from miles/h to km/h
Replies: 1
Views: 4602

Cannot change Max speed settings from miles/h to km/h

It is set in the Windows settings. There is a post detailing where. I’ll link here later

Basically Windows Control Panel
Regional Settings
Additional Settings
US or Metric the one to change

Glenn


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by Glenn
Thu Aug 11, 2022 9:06 pm
Forum: Blackvue Downloader Forum
Topic: New Feature Recommendation
Replies: 4
Views: 7762

Re: New Feature Recommendation

Double check you aren’t uploading to cloud from the blackvue camera at the same time?

Also would check whether local network traffic is affecting or just internet - because does seem odd….


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by Glenn
Wed Aug 03, 2022 9:41 pm
Forum: Blackvue Downloader Forum
Topic: New Feature Recommendation
Replies: 4
Views: 7762

Re: New Feature Recommendation

Ok. Thanks. Can give them some thought. 1. Find it strange that you can max out wifi network - given the very limited speed of the camera’s wifi connection? You sure that is what is up? & 2. Issue with that will be those that have limited battery life of connected cameras do need download to sta...
by Glenn
Thu Jul 28, 2022 6:47 pm
Forum: Blackvue Downloader Forum
Topic: Error Downloading
Replies: 2
Views: 5388

Re: Error Downloading

Essentially the error means that the BlackVue camera can’t supply the file. If other files/GPS files are working - then drive permissions should be fine. So likely left with a file issue on the Camera Can change the priority settings (which will then download other files first) - if it is the same f...
by Glenn
Tue May 10, 2022 7:06 am
Forum: Blackvue Downloader Forum
Topic: Camera settings keep disappearing
Replies: 6
Views: 7399

Re: Camera settings keep disappearing

I would guess that having settings disappear once following a massive windows update, is different to them not saving at all.

I would presume in your case - it will be user permissions setting, or a wider group policy causing the issue.

Glenn


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by Glenn
Sun Mar 27, 2022 8:23 am
Forum: Blackvue Downloader Forum
Topic: GPS Auto Process Data
Replies: 16
Views: 16591

Re: GPS Auto Process Data

Hi Just to update here from emails. Looking at the GPS data; there is no valid recorded GPS data being received. As you report there is no GPS light on the camera and the Blackvue app from SD-Card doesn’t show any GPS data. All-in-all - seems like this is a Dash camera issue, and not Blackvue Downlo...
by Glenn
Thu Mar 24, 2022 3:29 pm
Forum: Blackvue Downloader Forum
Topic: GPS Auto Process Data
Replies: 16
Views: 16591

Re: GPS Auto Process Data

H.256 wrote:I emailed you some GPS files to review.
Ok
I presume still an issue despite firmware?


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by Glenn
Wed Mar 23, 2022 8:21 am
Forum: Blackvue Downloader Forum
Topic: GPS Auto Process Data
Replies: 16
Views: 16591

Re: GPS Auto Process Data

I know it worked at one point. I will update the camera's firmware and see if that fixes it. In looking at the GPS files, some of them are 0 bytes in size, will that cause an issue? There are other gps files that have data in them. Thanks. The DRX900 models changed firmware reporting - it’s possibl...